impossible to add Gmail to Mail

I had gmail under mail until yesterday but again it did not work properly=> I deleted gmail and then wanted to reinstall gmail - NO WAY ... wether by + or preferences and choosing gmail I only get an attempt to open gmail and nothing happens. The "search" continues for ever without any result. I opened gmail under chrome as it said "open in browser" but still no way;

thanks,

Jenny


MacBook Air 13″, macOS 11.7

Posted on Dec 26, 2022 12:50 AM

Reply
3 replies

Dec 27, 2022 02:00 PM in response to NJennyL

Hello NJennyL,


Now at what part of the process is it not working. When you open the Mail application and select Mail > Add Account, are you not getting the "Choose a mail provider screen"? Does that come up but once you select Gmail, nothing happens when clicking the Continue button? Are you able to select Continue, but then nothing happens after you enter your email address and password?


Add email accounts in Mail on Mac


If you have any type of VPN or security software enabled on the computer, try temporarily disabling that and see if it allows you to complete the setup.


You can also try starting the computer in safe mode, and see if you're able to setup the account when it's running in that mode.


Start up your Mac in safe mode


Trying theses steps can help with isolating this issue that you've been experiencing when trying to add the mail account to your Mac.


Cheers!


Dec 30, 2022 11:55 AM in response to KMB_12

Hello.


I am having this same issue. When I click "Add Account" the list of options for email accounts opens. Then I click "Google" and the pop up appears where it just spins. At one point it opened up Chrome but with a blank page. I've tried on and off of VPN with no success. I checked the other options (Yahoo, etc.) and those work. Just not Google.


And I did reboot, and check for updates and my Mac is up to date.

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impossible to add Gmail to Mail

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