Minecraft purchase issues

I have Minecraft on my iPad that was purchased with a previous Apple ID. I went to purchase something in Minecraft’s marketplace and it said I cannot purchase anything in the app because it was not purchased with my current Apple ID. When I go into my App Store it says it is purchased. Help!

iPad mini 6 Wi-Fi

Posted on Dec 23, 2022 05:35 PM

Reply
3 replies

Dec 26, 2022 01:03 PM in response to Krista_arman04

Hi there Krista_arman04,


If the app was purchased initially using a different Apple ID, you'll want to erase it from your device, then redownload it with your current Apple ID. Learn how from the links below:


Delete apps on your iPhone, iPad, and iPod touch

Download apps and games on your iPhone or iPad


If you're still unable to make in-app purchases, you'll most likely need to reach out to the app developer to see what the issue may be. This link will help you get started: How to contact an app developer


Take care.

Dec 28, 2022 07:12 PM in response to Krista_arman04

Thanks for your reply, Krista_arman04.


If you do have to erase the app, that may impact app data. We'd recommend connecting with the app developer to confirm if they have any specific backup process.


Since the app was downloaded under a different Apple ID, in order to download it to the current Apple ID you are using, you would need to purchase it again.


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Minecraft purchase issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.