Apple Watch Series 3 Reset, updating when setting up and then boot loops

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Apple Watch Series 3 Reset, updating when setting up and then boot loops

My wife's watch series 3 was not pairing with her new phone. I reset the watch. Now when pairing the watch, it says the watch needs an update. My options are to "Download and install update," or "Cancel update and exit setup." When I start the update, it starts to download to the watch and then the watch appears to restart and displays the apply logo. I have left this running all night and the update doesn't finish. Any assistance would be appreciated. I have also tried the update on my phone with no success. I have an iPhone 13 Pro Max and my wife's phone is an iPhone 14 Pro.

Apple Watch

Posted on Dec 23, 2022 12:41 PM

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Answer 1

Grace2211

Community Specialist

Dec 26, 2022 12:34 PM in response to sewahlquist

Hello Sewahlquist,

You've completed some great troubleshooting steps to get you wife's Apple Watch updated to the latest software version.

First, be sure the iPhone is running latest version of iOS 16. This is to ensure that the device has all the latest fixes. Please secure the data with with a backup before proceeding: Update your iPhone

Next, the following steps may be able to help resolve this issue"

"1. Make sure that your Apple Watch is connecting properly to its charger.

2. Restart your Apple Watch.

3. Restart your paired iPhone.

4. Try again to update your Apple Watch.

If the update won't start:

1. . Open the Apple Watch app on your iPhone.

2. . Tap General > Software Update.

3. . Delete the update file.

4. Try again to update your Apple Watch.

Learn what to do if you see 'Cannot Install Update' when updating Apple Watch or if your Apple Watch says you need more available storage to install a watchOS update."

More details here: Update your Apple Watch