Im trying to get iCloud and it says my iTunes is disabled

Im trying to upgrade my iCloud+ and it says my account is disable in the App Store and itunes

Posted on Dec 21, 2022 12:38 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2022 01:09 AM

In this case contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 21, 2022 01:09 AM in response to nallely185

In this case contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Im trying to get iCloud and it says my iTunes is disabled

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