iPhone keeps losing network settings. I have tried resetting the network settings, but an hour or so later, it again loses the network, whether at home or elsewhere. iPhone X , iOS 16.1.1
Lincoln Z
iPhone X, iOS 16
Hi there Hotrod Lincoln,
When you say your iPhone is losing the network settings, what's happening exactly? Is it disconnecting from Wi-Fi or your cellular data network? Do you see any errors appear when this happens?
To begin, you'll want to update your iPhone to the latest software version, which is iOS 16.2. If needed, learn how to update here: Update your iPhone or iPad
Send over these details and we'll take a closer look from there.
Thanks!
Hi there Hotrod Lincoln,
When you say your iPhone is losing the network settings, what's happening exactly? Is it disconnecting from Wi-Fi or your cellular data network? Do you see any errors appear when this happens?
To begin, you'll want to update your iPhone to the latest software version, which is iOS 16.2. If needed, learn how to update here: Update your iPhone or iPad
Send over these details and we'll take a closer look from there.
Thanks!
Hello Sparks 0829, I found that the phone would lose network connection whether at home or elsewhere. Cellular data was on but no difference. If I went to Settings and reset network settings, had to wait for the phone to turn on ads in, then would have internet for maybe an hour, then gone. Apple Support ran diagnostics, and all was fine. I was on iOS 17.1.1, so downloaded 16.2. At first, the same problem, but after another network reset, it seems to be holding. Thanks for the reply!
Hello Hotrod Lincoln,
Welcome back to Apple Support Communities!
We're glad to know that updating to the latest iOS version seems to have resolved the issue.
Having the latest software can help ensure the software is working as expected.
Cheers!
iPhone keeps losing network settings
