Some sent emails are not being sent with the iPhone mail client on IOS 16. They just disappear. Anyone see a solution to this?
iPhone XR
Hello LumkoLen,
This page here can provide some steps that should be able to resolve issues with sending emails: If you can’t send email on your iPhone or iPad
Before you begin
There are a few things to keep in mind and check:
•When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded email might be removed from your device.
•Make sure that your device is connected to the internet.
•Check with your email service provider to find out if there's a service outage.
•Look for the Undo Send button in your Inbox or list of mailboxes. If Undo Send is available, the message has not been sent.
•Learn what to do if you can't access your iCloud Mail, or you can't send and receive messages with your @icloud.com email address.
The page will provide more info on each of the steps, but the general ones are the following:
1. Check the Outbox for unsent email
2. Check your email address and password
3. Contact your email provider or system administrator
4. Remove your email account and set it up again
It may also help to try temporarily disabling the Undo Send Delay feature, and see if that's resolved things. That will be found in Settings > Mail > Undo Send Delay.
Cheers.
Hello LumkoLen,
This page here can provide some steps that should be able to resolve issues with sending emails: If you can’t send email on your iPhone or iPad
Before you begin
There are a few things to keep in mind and check:
•When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded email might be removed from your device.
•Make sure that your device is connected to the internet.
•Check with your email service provider to find out if there's a service outage.
•Look for the Undo Send button in your Inbox or list of mailboxes. If Undo Send is available, the message has not been sent.
•Learn what to do if you can't access your iCloud Mail, or you can't send and receive messages with your @icloud.com email address.
The page will provide more info on each of the steps, but the general ones are the following:
1. Check the Outbox for unsent email
2. Check your email address and password
3. Contact your email provider or system administrator
4. Remove your email account and set it up again
It may also help to try temporarily disabling the Undo Send Delay feature, and see if that's resolved things. That will be found in Settings > Mail > Undo Send Delay.
Cheers.
Thanks for the info. Thinking about the UNDO SEND made me realize what the issue was. I've always made it a point to clean up apps on my iphone (even though this does use up more battery power and Apple suggests not to do it). I like to keep things neat. When I went to IOS 16 I was still cleaning my apps. So when I sent an e-mail I was just in the habit of killing the app right away unless I had other e-mails to deal with. Bottom line is I was killing the app before the UNDO SEND had disappeared which in turned just makes that entire e-mail disappear (not in drafts or outbox, nowhere). My solution was to remove the undo send and the problem is gone.
Turns out it was a User problem.
Thanks again for your help.
Hi LumkoLen,
You're welcome. We're happy to help. Please reach out if you have any other questions or concerns.
Some sent emails are not being sent with the iPhone mail client on IOS 16. They just disappear. Anyone see a solution to this?
