Email Content Not Showing

Muskokagunner wrote:

I have an issue when I open email on my iPhone, before I open it on my MacBook. It opens fine on the phone, but if I look at it on the MacBook there is no content in the email. The email is in mail, but there there is no content in the body of the email. If the email is opened on the MacBook before the iPhone, there are no issues. The iPhone is an XR running 16.1.2 and the MacBook is a 2021 Pro running 13.0.1.

Thanks for any insight.

Mail issues—

Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”

compare your results and report back

ref

—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support

—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support

some email senders override default color, override default background color of email's body/content areas.

different person keeps different OS viewing preferences ... some wants darker background ... some wants white background.

different person keeps different background color preferences in email-client app.

so, sender's overriding conflicts with those theme's auto adjustment settings.

request the sender to NOT-override default text color, NOT-override default background color, etc.

you may see my earlier response for similar problem : Invisible email text in Mac Mail - Apple Community

Muskokagunner wrote:

It appears that this has resolved my issue. Emails that I open on my phone are now showing the content of the emails, in the Mail program, on my MacBook. If the issue pops back up I will report back.

Thank you very much for your help!!!

good computing Muskokagunner. Sounds like it solved your problem.