I paid and bought procreate a few years ago. Now I want to re download it but it’s asking me to pay again. What should I do? I don’t feel I should have to pay again since I already have paid I don’t want to pay again. How can I restore the purchase.
iPad Pro, 11-inch, 4th Gen, Wi-Fi
Good afternoon Bergstromcbb,
Welcome to the Apple Support Communities!
It sounds like you need help redownloading an app that you purchased. Did you originally purchase and download Procreate from the Apple App store, or from the developer website?
If from Apple, follow the steps in the resource below to download Procreate to your iPad Pro.
Redownload apps and games from Apple
If you don't see Procreate in your purchases, reach out to Apple for help with this:
Contact Apple for support and service
Take care.
Good afternoon Bergstromcbb,
Welcome to the Apple Support Communities!
It sounds like you need help redownloading an app that you purchased. Did you originally purchase and download Procreate from the Apple App store, or from the developer website?
If from Apple, follow the steps in the resource below to download Procreate to your iPad Pro.
Redownload apps and games from Apple
If you don't see Procreate in your purchases, reach out to Apple for help with this:
Contact Apple for support and service
Take care.
Can’t restore purchase of procreate.
