My credit card compromised I added a new card I need to be charged for my Apple cloud

My credit card got compromise. I added a new card I need to be charged.

iPhone 11 Pro Max, iOS 16

Posted on Dec 17, 2022 11:39 AM

Reply
1 reply

Dec 19, 2022 04:35 PM in response to Rita1526

Hello Rita1526,


Let's start off by checking the helpful steps in this article which can help with this issue: If you need to change or update your Apple ID payment method. Follow this guidance:


"Update your payment method on your iPhone or iPad

      1. Open the Settings app.
      2. Tap your name.
      3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
      4. Tap Add Payment Method, enter the new payment method, then tap Done.
      5. Tap Edit.
      6. Tap the red delete button next to the old payment method, then tap Delete.

 

Update your payment method on your Mac

      1. Open the App Store.
      2. Click your name or the Sign In button.
      3. Click Account Settings.
      4. Next to Payment Information, click Manage Payments. (If you're using an older version of macOS, click Edit next to Payment Type.)
      5. Click Add Payment, then enter the new payment method. Click Done.
      6. Click Edit next to the old payment method, then click Remove Payment Method.


Update your payment method on your Windows PC or Microsoft Surface

      1. Open iTunes.
      2. In the menu bar at the top of the iTunes window, choose Account, then choose View My Account.
      3. Choose Manage Payments. (If you're using an older version of iTunes, tap or click Edit next to Payment Type.)
      4. Choose Add Payment. 
      5. Enter your new payment method, then choose Done."



Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

 


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My credit card compromised I added a new card I need to be charged for my Apple cloud

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