Can't play DVDs/CDs on 2020 Macbook Air

I am trying to use the Apple external CD and DVD player on my 2020 Macbook Air. It is not appearing as being connected. It works fine on my older Macbook Air.

When I looked for the CD and DVDs icon in systems preferences I got this message

You can’t open the “CDs & DVDs” settings pane because it is not available to you at this time.

What is going on? I've searched but it seems like none else has had this problem.

Posted on Dec 16, 2022 6:43 AM

Similar questions

5 replies

Dec 16, 2022 10:24 AM in response to miseshayeksowell

how is the superdrive connected to the Mac? if it is through a dock or hub, it will not work. it needs to be connected directly to the Mac to function. and with Macs that only have TB3 ports, you need an USB-C to USB Adapter to connect it directly.

Dec 20, 2022 6:29 AM in response to jeffreythefrog

Thanks. It's working now.

Dec 16, 2022 4:35 PM in response to miseshayeksowell

you're welcome. :)

Dec 16, 2022 4:29 PM in response to jeffreythefrog

Thanks for such a quick reply! I’ll get one of those and let you know.

Dec 20, 2022 6:34 AM in response to miseshayeksowell

you're welcome. I'm glad you've got it going.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't play DVDs/CDs on 2020 Macbook Air