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I tried to subscribe to Magzter Gold using UPI Gpay. Rupees 1999.00 was debited from my account and the said transaction is showing in Gpay list as paid to Apple Services. But the payment is not credited to Magzter and the subscription is not activated. I am unable to escalate this issue through the present Apple support links. No option to send email. Is there a way to get their attention or get my money back ?
Hey PramodAT,
If you haven't already, you can request a refund by following the steps below or in this article: Request a refund for apps or content that you bought from Apple.
1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
The article also provides information if you aren't able to request a refund.
If you continue to have issues, we recommend trying to contact Apple Support again here: Get Support.
Keep in mind, UPI payment method can only be used to add funds to your Apple ID balance. To review this information and other acceptable payment methods and how they can be used, click here: Payment methods that you can use with your Apple ID.
Take care.
Hey PramodAT,
If you haven't already, you can request a refund by following the steps below or in this article: Request a refund for apps or content that you bought from Apple.
1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
The article also provides information if you aren't able to request a refund.
If you continue to have issues, we recommend trying to contact Apple Support again here: Get Support.
Keep in mind, UPI payment method can only be used to add funds to your Apple ID balance. To review this information and other acceptable payment methods and how they can be used, click here: Payment methods that you can use with your Apple ID.
Take care.
UPI payment to Subscribe Magzter failed but account was debited
