Hi, i want a refund from the app that charged me one year ago and its not shown in the purchase history

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Level 1

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Hi, i want a refund from the app that charged me one year ago and its not shown in the purchase history

Hello,

I just realized that i downloaded "the Calm app" last year and used it for one week's free subscription, but they charged me for the past year and this year.

I was able to request a refund for the DEC 6th 2022 charge, but It does not let me order a refund for 2021 one.

i didn't use the app at all after a week of subscription and they charged me 89 $ twice.

Please refund me the money since i didn't use it.

Thanks,

Sanaz

iPhone 13, iOS 16

Posted on Dec 15, 2022 03:46 PM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,865 points

Dec 15, 2022 03:52 PM in response to sanaz10

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Hi, i want a refund from the app that charged me one year ago and its not shown in the purchase history

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