My iPhone 11promax is frozen. Can’t turn it off.

How can I unfreeze my iphone11promax? I can’t even turn it off.

Posted on Dec 15, 2022 06:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 06:47 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Dec 15, 2022 06:47 AM in response to Tucker1952

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 11promax is frozen. Can’t turn it off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.