Alarm goes directly to snooze, doesn’t ring!

I have the same alarm settings that I have used for years. When I got my iPhone 14 the alarms worked, now they do not. Turning off the alarm snooze button did not change this. Even with snooze turned off it went to snooze this morning. From the 2021 comments, hard phone resets, removing all alarms and resetting them, etc., does not fix this problem. Has Apple come up with a solution that works yet???

iPhone 14 Pro

Posted on Dec 14, 2022 03:57 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 06:10 PM

Hello KentuckyWarbler,


If you haven't already, ensure your iPhone is updated to iOS 16.2, as software updates can help clear up unexpected behavior:


Update your iPhone or iPad


"Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."


Based on the troubleshooting already taken, reach out to Apple Support directly to help investigate the behavior if the issue persists. They'll be best equipped to help find the best resolution. You can use the following link to reach out: Contact Apple Support


Regards.

3 replies
Question marked as Top-ranking reply

Dec 15, 2022 06:10 PM in response to KentuckyWarbler

Hello KentuckyWarbler,


If you haven't already, ensure your iPhone is updated to iOS 16.2, as software updates can help clear up unexpected behavior:


Update your iPhone or iPad


"Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."


Based on the troubleshooting already taken, reach out to Apple Support directly to help investigate the behavior if the issue persists. They'll be best equipped to help find the best resolution. You can use the following link to reach out: Contact Apple Support


Regards.

Dec 21, 2022 06:35 PM in response to Chris_D13

I read where people were not successful using the backup and update. My phone was up to date already. I did find a blog that said that some apps can interfere with iPhones and cause this problem. I was also having issues partially rewinding a song I was listening to as well. I removed the last app I had downloaded, Radio Garden, and everything is working fine now, both the alarms and rewinding songs that I am learning.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Alarm goes directly to snooze, doesn’t ring!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.