Find My Device says my AirPods are mismatched. Play A Sound then plays in both of tfe AirPods that I have. This would seem to me to indicate that I do have a matched pair. So, how do I tell Find My Device to fix its error?

”Find My Device” gives a warning that my AirPods are mismatched. Using, per instructions, “Play A Sound” causes sounds in both AirPods, which seems to me to indicate that my AirPods are a correctly matched pair. So, how do I tell “Find My Device” to fix itself?

iPhone 13 Pro Max

Posted on Dec 13, 2022 05:37 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 03:12 PM

Hello Gardoglee,


If you're receiving a message that says "AirPods Mismatch," please be sure to review all of the information outlined in the link you came from, as it explains why you may be receiving that message, and what to do: If you see an alert that says "AirPods Mismatch"


If you see an alert that says "AirPods Mismatch"

If you see an alert that says "AirPods Mismatch," then you might have mixed up your AirPods with someone else's AirPods. You can try to get your AirPod back from the person who might have it. Or you can contact Apple Support to replace your AirPod.

Try to get your AirPod back

If your AirPods are mixed up with someone else's AirPods, you'll both get an alert that says "AirPods Mismatch." Use the Find My app to locate your missing AirPods and play a sound to help you identify which AirPod is mismatched.

Replace your missing AirPod

If you can't find your AirPod, you can get a replacement AirPod from Apple Support. Just find the serial number of your AirPods, then contact Apple Support.

Learn more about AirPods pricing and service options.


If you need additional assistance, please contact Apple Support, so they can help. You may be able to contact Apple Support here: Contact Apple Support


Thanks!

1 reply
Question marked as Top-ranking reply

Dec 15, 2022 03:12 PM in response to Gardoglee

Hello Gardoglee,


If you're receiving a message that says "AirPods Mismatch," please be sure to review all of the information outlined in the link you came from, as it explains why you may be receiving that message, and what to do: If you see an alert that says "AirPods Mismatch"


If you see an alert that says "AirPods Mismatch"

If you see an alert that says "AirPods Mismatch," then you might have mixed up your AirPods with someone else's AirPods. You can try to get your AirPod back from the person who might have it. Or you can contact Apple Support to replace your AirPod.

Try to get your AirPod back

If your AirPods are mixed up with someone else's AirPods, you'll both get an alert that says "AirPods Mismatch." Use the Find My app to locate your missing AirPods and play a sound to help you identify which AirPod is mismatched.

Replace your missing AirPod

If you can't find your AirPod, you can get a replacement AirPod from Apple Support. Just find the serial number of your AirPods, then contact Apple Support.

Learn more about AirPods pricing and service options.


If you need additional assistance, please contact Apple Support, so they can help. You may be able to contact Apple Support here: Contact Apple Support


Thanks!

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Find My Device says my AirPods are mismatched. Play A Sound then plays in both of tfe AirPods that I have. This would seem to me to indicate that I do have a matched pair. So, how do I tell Find My Device to fix its error?

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