How can I cancel my monthly purchase of extra storage?

I’ve been trying to cancel my subscription for extra storage on the phone I no longer have.. Can’t find a way to solve this .. Anyone have an idea? I’ve tried phone calls, etc..

iPhone 7, iOS 15

Posted on Dec 13, 2022 02:14 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 02:21 PM

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in the following Apple article: Downgrade or cancel your iCloud+ plan - Apple Support


As described in the above article, you can use any of the Apple devices or use a Windows PC with iCloud for Windows installed. If none of those options is possible, see the following from that support article:

 If you still need help, contact Apple Support.

2 replies
Question marked as Top-ranking reply

Dec 13, 2022 02:21 PM in response to EllenPearl

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in the following Apple article: Downgrade or cancel your iCloud+ plan - Apple Support


As described in the above article, you can use any of the Apple devices or use a Windows PC with iCloud for Windows installed. If none of those options is possible, see the following from that support article:

 If you still need help, contact Apple Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I cancel my monthly purchase of extra storage?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.