Ask to buy not working in family account
Ask to Buy is not working on family account. My 11 year old attempts to make a purchase the prompt shows the request is coming to me and then I never see it.
iPhone 13 Pro, iOS 16
User profile for user:
Omar_A1
User level:
Community Specialist
Hello Applelukewarm,
Thank you for reaching out to Apple Support Communities.
These steps may help:
"If your Ask to Buy requests are missing
If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.
Open Notification Center on your iPhone, iPad, or iPod touch
- From the Lock Screen, swipe up from the middle of the screen.
- From any other screen, swipe down from the center of the top of your screen."
More steps can be found here: If Ask to Buy isn't working
If the issue persist, can you provide a few more details? When did you first notice this? What is your exact iOS version? Also, which device and OS is your child using?
Cheers!
