Kernel Panic Crashes MacBook Pro - Ventura OS -

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Kernel Panic Crashes MacBook Pro - Ventura OS -

panic(cpu 0 caller 0xffffff7fb041a749): GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization. TTL Error Message: {} --> {13689063547:[3:0:0] Error SW_IP_CLIENT_ID__SMU: event_id=0xc0140406 event_info:type=3 hw_id=0 event_specific_tag=0x6 pData=0 data_size=0 %s %s %d %s}.

Panicked task 0xffffff973592f9d8: 12 threads: pid 147: WindowServer

MacBook Pro will only boot all the way in Safe Mode, otherwise it keeps rebooting to the panic. Here is the first report that shows when I boot into Safe Mode

panic(cpu 0 caller 0xffffff7fac21a749): GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization. TTL Error Message: {} --> {10301763661:[3:0:0] Error SW_IP_CLIENT_ID__SMU: event_id=0xc0140406 event_info:type=3 hw_id=0 event_specific_tag=0x6 pData=0 data_size=0 %s %s %d %s}.

: 8003iE8_12iE1_ : mux-regs 5 3 3 7f 1f 0 0 switch-state 13 IG FBs 0 EG FBs 0:1f power-state 0 3D idle HDA idle system-state 0 power-level 20:20 power-retry 0:0 connect-change 0 WS-ready 0

Panicked task 0xffffff96a4e56218: 12 threads: pid 147: WindowServer

I have uninstalled OneDrive. There is no antivirus running.

Any help is appreciated. I have the full etrecheckreport if needed. Hoping it isn't a hardware failure, but kind of looking that way. The MacBook Pro is only 2 years old.

MacBook Pro 16″, macOS 13.0

Posted on Dec 12, 2022 11:33 AM

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Answer 1

Dec 12, 2022 12:14 PM in response to SuperMan2K22

Hello,

I am hoping not but agree this is looking like a hardware issue. I recommend trying to run Apple Diagnostics (if possible) to see if it can provide you with a reference code explaining what is at fault.

Use Apple Diagnostics to test your Mac - Apple Support

I am thinking the below code are most likely.

"There may be an issue with the display or graphics processor.

VFD001

VFD002

VFD003

VFD004

VFD005

VFD006

VFD007"

I hope this helps.

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Answer 2

Dec 13, 2022 03:10 PM in response to SuperMan2K22

That report is very interesting. It show very high use of photo analysis , and dozens of crashes similar to this one:

2022-12-12 20:45:35 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-12-12-204535.ips Crash (2 times)

But what is missing is that report was collected while running in Safe mode, where no third-party software is loaded automatically, and there may be more information available if you could create a new report in regular mode.

¿what is the date of your most recent backup, and by what method?

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Answer 3

SuperMan2K22 Author

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Dec 13, 2022 03:16 PM in response to Grant Bennet-Alder

It will not come up in regular mode, just keeps looping after I type in my password. Get the message that there was a problem and needs to restart. Safe mode is the only way it comes up.

I very much appreciate the help and guidance, trust me, this has been a head banger for me.

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Answer 4

Dec 13, 2022 03:30 PM in response to SuperMan2K22

Your report says you have a MacBook Pro 16-in intel with 5500 graphics from 2019.

have you been able to invoke the diagnostic?

it is loaded using a mechanism similar to Internet recovery, so it takes ten minutes or so to load.

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Answer 5

SuperMan2K22 Author

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Dec 13, 2022 02:27 PM in response to Grant Bennet-Alder

Kernel Panic Crashes - MacBook Pro

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Answer 6

SuperMan2K22 Author

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Dec 12, 2022 12:57 PM in response to Scott-he-him

Ran the Apple Diagnostics and no errors. I think it is something with the graphics processor as well, but I can't get any reports other than what I shared above. HELP

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Answer 7

Dec 12, 2022 03:26 PM in response to SuperMan2K22

If you have the Etrecheck report, by all means post it. That report is pre-laundered of any User-identifiable information.

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Answer 8

SuperMan2K22 Author

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Dec 13, 2022 03:33 PM in response to Grant Bennet-Alder

Yes ran diagnostic and zero errors. Came back everything was good. See? Head banger...

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Answer 9

SuperMan2K22 Author

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Dec 13, 2022 03:35 PM in response to Grant Bennet-Alder

After looking at the report again and after your guidance I removed the Thunderbolt Bridge, haven't rebooted yet. That's next. Maybe that is the bridge error crashes?

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Answer 10

SuperMan2K22 Author

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Dec 14, 2022 12:56 PM in response to SuperMan2K22

Removing Thunderbolt Bridge service didn't fix anything either. I am conceding to hardware issue. Thank you for your support and trials.

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Answer 11

Dec 14, 2022 05:16 PM in response to SuperMan2K22

¿what is the date of your most recent backup, and by what method?

If you submit your computer for service, and the mainboard is swapped out, your files will NOT be returned to you.

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Kernel Panic Crashes MacBook Pro - Ventura OS -

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