About memoji

So im a newbie for IOS, i've been using this thing for a day and i have a problem. All of my friends using memoji on messenger app and it appear like a .png immage, a transparent background but mine have a white background 😭 help please!


Posted on Dec 11, 2022 09:57 AM

Reply
3 replies

Dec 13, 2022 03:23 PM in response to vy189

Hello vy189,


It sounds like you are hoping to create a Memoji without the white background, right? Are you creating your Memoji using the steps outlined here:


Use Memoji on your iPhone or iPad Pro - Apple Support


"How to create your Memoji

  1. Open Messages and tap the Compose button Compose message to start a new message. Or go to an existing conversation.
  2. Tap the Memoji button Memoji button, then swipe right and tap the New Memoji add new memoji button.
  3. Customize the features of your memoji — like skin tone, hairstyle, eyes, and more.
  4. Tap Done."


Note, there is a difference between Memoji and Memoji stickers. Which of these are you creating? Does the white area cover up words if you use your Memoji as a sticker?


Regards

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

About memoji

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.