face ID stopped working on ios 16.1.2

My Face ID suddenly stopped working today. I'm I'm in iOS 16.1.2. I deleted the face ID and started over but face was blurry and it kept telling me to move my phone lower. I think something is going on with the camera bcz I was on a zoom call and I noticed my image was blurry also. Anyone else have the same issue?

Posted on Dec 9, 2022 4:55 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2022 5:00 PM

Hello ~ Click on this helpful Apple link and work through the steps there…


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


You may need to have your iPhone checked out…


Genius Bar Reservation and Apple Support Options - Apple


I hope this helps.



~Katana-San~

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

face ID stopped working on ios 16.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.