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I do not have iTunes this is a scam I need to cancel this subscription ASAP

I want to cancel iTunes I do not have a tirns this was a scam I tried to cancel it through my bank and I tried to cancel it here several times.

iPhone 11, iOS 15

Posted on Dec 9, 2022 1:58 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2022 8:40 PM

Hi Raptured66,

Welcome to the Apple Community.

We are all Apple users, like yourself in this user-to user community.


Re: I want to cancel iTunes I do not have a tirns this was a scam


Wondering what you have subscribed to, that needs cancelling.

The way I understand it, iTunes itself is not something you can subscribe to:

You may have purchased a subscription to something through iTunes.


If this is an ongoing subscription, you would need to cancel it with whomever you pay the money to.


Eg: If monthly charges are paid to Apple, you would cancel via the "Related Article" above your question.


NB: Cancelling subscriptions is slightly different in Germany, Israel, South Africa, and Turkey

About cancelling subscriptions in Germany, Israel, South Africa or Turkey – Apple Support


If more support is needed:

You can try cancelling from the link on the linked web-page below:

or

There is a "Get Support" link (at the bottom of the web-page) for requesting help / support.

Subscriptions and Billing - Official Apple Support

_________________________________________________________________


What to do: If the subscription that you want to cancel is not listed – Apple Support

_____________________________________________________________


Re: this was a scam


If the subscription was from the App Store, or from within an app:

How to: Find the URL for an app in the App Store to report a concern - Apple Support


How to: Get help with security issues – Apple Support

___________________________________________________________________________


Re: I tried to cancel it through my bank and I tried to cancel it here several times.


There is no-one in the community here who can cancel subscriptions other than their own.

You have tried hard, yet there must still be a way you can cencel.


If an app-developer has your money (ie not Apple)

How to contact an app developer - Apple Support


The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor - Apple Support


All the. best :-)

1 reply
Question marked as Top-ranking reply

Dec 10, 2022 8:40 PM in response to Raptured66

Hi Raptured66,

Welcome to the Apple Community.

We are all Apple users, like yourself in this user-to user community.


Re: I want to cancel iTunes I do not have a tirns this was a scam


Wondering what you have subscribed to, that needs cancelling.

The way I understand it, iTunes itself is not something you can subscribe to:

You may have purchased a subscription to something through iTunes.


If this is an ongoing subscription, you would need to cancel it with whomever you pay the money to.


Eg: If monthly charges are paid to Apple, you would cancel via the "Related Article" above your question.


NB: Cancelling subscriptions is slightly different in Germany, Israel, South Africa, and Turkey

About cancelling subscriptions in Germany, Israel, South Africa or Turkey – Apple Support


If more support is needed:

You can try cancelling from the link on the linked web-page below:

or

There is a "Get Support" link (at the bottom of the web-page) for requesting help / support.

Subscriptions and Billing - Official Apple Support

_________________________________________________________________


What to do: If the subscription that you want to cancel is not listed – Apple Support

_____________________________________________________________


Re: this was a scam


If the subscription was from the App Store, or from within an app:

How to: Find the URL for an app in the App Store to report a concern - Apple Support


How to: Get help with security issues – Apple Support

___________________________________________________________________________


Re: I tried to cancel it through my bank and I tried to cancel it here several times.


There is no-one in the community here who can cancel subscriptions other than their own.

You have tried hard, yet there must still be a way you can cencel.


If an app-developer has your money (ie not Apple)

How to contact an app developer - Apple Support


The best source of help for a product not made by Apple (a third-party product)

is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor - Apple Support


All the. best :-)

I do not have iTunes this is a scam I need to cancel this subscription ASAP

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