How can I repair my Face ID

Hello mukasa65,

Apple has several documents dealing with Face ID issues. If you see a disabled message then read the first one. If your Face ID has other issues try the second.

If you see a "disabled" alert, this document deals with that specific issue --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If you just have issues with Face ID not working properly, read this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

See if anything in the articles below helps. 

Set up Face ID on iPhone   -

Face ID on your iPhone or iPad Pro.  *

If Face ID isn't working on your iPhone or iPad Pro  *

Face ID not working.   -

Face ID not working' problems on iPhone.    -

Face ID Not Working.   -

You may need to take it in for service.

Genius Bar Reservation  -  US.    

Find a store.  -

Authorized Service Provider.  -

ASC YouTube for how to to schedule a repair at an Apple Store or Apple Authorized Service Provider – Apple Support

mukasa65 wrote:

How can I repair my Face ID

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support