iPad Pro 10.5 inch won’t update

I have an iPad Pro 10.5 inch running iOS 15. Currently it has another iOS 15 update and iOS 16 ready to download and install. I tried downloading both and they got stuck on verifying update where it continued to spin all night and I eventually had to force restart. I tried countless times. Now after many unsuccessful attempts, it will not even get to the verifying update pop up. Instead it just gives me an error saying this iOS cannot be installed at this time. I’ve tried restarting and wiping my iPad, tried clearing storage (including the iOS update) and nothing is working I attempted to connect via iTunes and it would not even give me the option however it recognized the iPad was connected. If anyone has any ideas or knows what to do please help I just want to download iOS 16

iPad Pro 10.5-inch, Wi-Fi

Posted on Dec 7, 2022 08:08 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2022 06:47 AM

Your iPad Pro 10.5 is capable of update to iPadOS 15.7.1 - or optionally iPadOS16.x, iPadOS 15.6.1 being current.


These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Window PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

2 replies
Question marked as Top-ranking reply

Dec 8, 2022 06:47 AM in response to domenic88

Your iPad Pro 10.5 is capable of update to iPadOS 15.7.1 - or optionally iPadOS16.x, iPadOS 15.6.1 being current.


These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Window PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Pro 10.5 inch won’t update

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