CarPlay interface stops working Audi MMI controls

My CarPlay normally connects ok… sometimes I have to unplug and reconnect to start CarPlay… but recently, on iOS 16, I’ve had a new problem - intermittently, the mmi buttons (back, scrolling, etc) stop working, meaning I can’t navigate the CarPlay functions/apps. I can get it to work using Siri - just not manually.

iPhone 12 Pro

Posted on Dec 5, 2022 02:18 PM

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Posted on Dec 8, 2022 03:09 AM

Thanks so much. It is the buttons on the car - but they work normally for all the other car functions - but intermittently on CarPlay.

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3 replies

Dec 7, 2022 03:40 PM in response to Maley76

Hello Maley76,


Are these the buttons on your stereo in the Audi or on the iPhone itself?


Have you tried to forget the vehicle and pair it back to the vehicle yet? If not, we'd try that out first: If you need help with CarPlay - Apple Support


  1. Go to Settings
  2. Tap on General
  3. Tap on CarPlay
  4. Tap your vehicle
  5. Then tap 'Forget This Car'
  6. Then set up CarPlay again


In case the issue continues to occur, if it's the buttons on your vehicle then you'll want to contact the manufacturer to inform them of the issue.


Hoping to hear how it goes, take care.


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CarPlay interface stops working Audi MMI controls

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