Apple TV volume control during AirPlay

I am having inconsistent results with controlling the volume on my Apple TV during AirPlay from my iPhone 12 Pro. Here is my setup. My Apple TV outputs to a receiver via HDMI. The receiver is hooked up to play sound via speakers throughout my home and there is no display connected to the receiver. Also, the receiver and the Apple TV are both in the utility room in the basement so it is not possible for me to control the receiver volume or the Apple TV via IR remote without physically being present in the room, which is simply impractical. The volume on the receiver is set at a constant level.


I have noticed that when I initiate AirPlay from my phone to play on the Apple TV connected to the receiver, I am able to control the volume from my phone sometimes. However, other times I am not able to control the volume from my phone. It outputs the sound at a constant level.


I would like to be able to *consistently* control the volume using my phone. Any suggestions would be greatly appreciated.


Thank you.

Apple TV 4K, tvOS 16

Posted on Dec 4, 2022 12:04 PM

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4 replies

Dec 6, 2022 02:48 PM in response to dsp4144

Hi dsp4144,


Thanks for contacting Apple Support Communities!


We understand that the volume of your speakers isn't always consistent when using AirPlay.


Have you noticed if this happens with a specific app or is it all apps?


We'd also like to have you check out the troubleshooting steps outlined here which include steps like restarting your devices and installing the latest updates: If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support


"Still need help?

If you have another issue using AirPlay, learn what to do.

If your music unexpectedly stops

If your music stops playing unexpectedly, use your device or Siri to start playing music again. In some situations, the Home app might be using your HomePod,* Apple TV, or AirPlay-compatible speaker as the main audio source for streaming music (even if your HomePod* or Apple TV isn’t currently playing music). Using Siri on that device or performing another task might cause playback to stop everywhere. You can also use an iOS device or computer with iTunes as an audio source to manually stream music instead.

 

If you see video but don't hear audio

If you don't hear audio when streaming video from your iOS device or Mac to your Apple TV, make sure that the volume is turned up and not muted on both your iOS device and your television or receiver. 

If you're streaming video from an iPhone or iPad, check the Ring/Silent switch. If it's set to silent, you'll see an orange line. Toggle the switch to turn on the ringer.

 

If you still can’t use AirPlay after trying these steps, contact Apple Support."


We hope this helps.


Cheers!

Dec 6, 2022 11:00 PM in response to dsp4144

Hi there,


was having the same issue , if your only using the AirPlay for Audio.


If you have an old PC/Mac… there is an App Called Air Server ; I use this as an AirPlay Target - it gives me Volume control 100% of the time.


the quality of the audio is not degraded.


FWIW it also accepts multiple

streams simultaneously.


I will watch this thread to see if they fix the sporadic volume control on AirPlay (2?).


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Apple TV volume control during AirPlay

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