Phone that won't stop restarting/powering off.

I have seen a couple people I know suffer this issue, and now my phone as well. This is when the phone will randomly and frequently restart while using it. Like fully shut off then the apple logo pops up again. It is extremely inconvenient, and all past advice we have gotten, such as "oh just update it", has been futile and unhelpful to the issue. What should I do?

iPhone SE, iOS 15

Posted on Dec 2, 2022 11:36 PM

Reply
1 reply

Dec 5, 2022 4:39 PM in response to Ranagon951

Hello Ranagon951,


If your iPhone is restarting unexpectedly and showing the Apple logo, please be sure to complete all of the suggestions outlined in this link, as they may help with this issue: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly 


If your iPhone, iPad, or iPod touch unexpectedly restarts or shuts down, or displays the Apple logo or a spinning gear, learn what to do.

Check your software

Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.

Check your hardware

On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.

If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.

If your apps quit unexpectedly, learn what to do.

If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhoneiPad, or iPod touch.


If the issue continues to happen, please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact Apple Support


Take care!

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Phone that won't stop restarting/powering off.

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