Hi annies2,
Based on your original post, we recommend that you try the steps here: How to get your Apple Music Replay - Apple Support
To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to see your Apple Music Replay listening stats."
1) Go to replay.music.apple.com.
2) Sign in with the same Apple ID that you use with your Apple Music subscription.
3) Tap or click Get Started. From here, you can:
*Get insights throughout the year: Once you’re eligible, you can see the songs, artists, and albums that you listened to so far this year, along with play counts and the time that you’ve spent listening to them.
*See your year-end Replay: At the end of the calendar year, you can see your top songs, artists, albums, genres, playlists, and stations, along with play counts, totals, and the time that you’ve spent listening to them.
*Play your year-end highlight reel: Celebrate your year in music with an audio and visual recap of the music that you listened to the most.
Share insights: Tap the Share button to share your personalized listening insights in a message and on social media.
Don't see Replay?
We recommend the steps above because they will show you how to see your Apple Music Replay listening stats.
If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution.
Contact - Official Apple Support
Thank you for participating in the Apple Support Communities.
Cheers!