Genius suggestions not functioning

I was in the music app in the iTunes store and I remembered the genius suggestions future and found it on the sidebar. Yet when I clicked it all it said was that I do not have a genius suggestion and that I need to teach genius about my tastes. Now the thing it is that I don't use iTunes as my main software for buying music but have about 30ish songs bought through the store, not including the hundreds of personal songs I have imported and formatted into the music app. I even get genius playlists made from music that isn't purchased through iTunes. So I'm really stumped on why I am not getting any suggestions for music to buy in the genius tab in iTunes.

I'm on an older mac (2013) and it's still on Catalina so I understand that may be in a factor in this. Yet if that should not be the reason why it is doing this then what else could it be?

iMac 21.5″, macOS 10.15

Posted on Nov 27, 2022 01:13 PM

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Nov 29, 2022 01:23 PM in response to DarthCupANoodle

Hello DarthCupANoodle,


Thanks for posting in Apple Support Communities. Genius should work when enabled if you are connected to the internet and signed in with your Apple ID. Since it is not working properly, turning the feature off then back on may help to refresh your Genius Shuffle. Below guidance is from Use Genius Shuffle or Genius Playlists in Music on Mac - Apple Support.


"Turn Genius on or off

Genius is a free service. To use Genius, you must turn on Genius (on each computer you want to use it on), be connected to the internet, and have an Apple ID.

Important: If your music library is synced to multiple devices, you can’t turn Genius off.

  • In the Music app on your Mac, choose File > Library > Turn On Genius (or Turn Off Genius).
  • Turning off Genius turns off Genius Playlists and Genius Shuffle."


Take care.



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Genius suggestions not functioning

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