iTunes is not launching on Windows (11Pro). Working fine until yesterday 26th November 2022. Have re-installed several times but will not launch. Will launch in safe mode ! Ideas please

iTunes is not launching on Windows (11Pro). Working fine until yesterday 26th November 2022. Have re-installed several times but will not launch. Will launch in safe mode ! Ideas please

Windows, Windows 10

Posted on Nov 26, 2022 09:53 AM

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3 replies

Nov 28, 2022 12:14 PM in response to kenfrombridport

Hi kenfrombridport,


Thanks for using the Apple Support Communities.


We're happy to provide some assistance.


When you have a free moment, we recommend you check out the thread below and look at the answer labeled "Apple Recommended."


Desktop Shortcut won't open iTunes - Apple Community


The reason we ask you to take a look at the thread above is because the discussion is similar to the issue that you are experiencing.


If you're still having the same problem after looking at the thread we provided, do not hesitate to reach back out to the community with some specifics on what you see for more help.


Cheers!

Nov 28, 2022 12:38 PM in response to J_Johnnyboy

Hi. Thanks for the reply. I had followed the thread you sent me and worked through everything on it but with no success. Everytime I reinstalled I had the same issue. Everytime the app would launch in safe mode. In the end I removed everything again, all folders etc, and restarted. Checked for any components/ processes (none) then I deleted my AV (Norton currently)and suspended the windows native protection and reinstalled iTunes. Success! Now working happily and AV not causing a problem. Nothing in the log files so I can only think that something was being blocked during the re-install.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes is not launching on Windows (11Pro). Working fine until yesterday 26th November 2022. Have re-installed several times but will not launch. Will launch in safe mode ! Ideas please

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