You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Deceased family member's device

My mother is deceased, and I have her phone and death certificate. Will Apple unlock her device with a death certificate, but no court order?

I don't know which iPhone it is, but it's older.

Thank you

iPhone 8

Posted on Nov 25, 2022 11:17 AM

Top-ranking reply

Level 9

78,405 points

Posted on Nov 25, 2022 11:21 AM

Here are the instructions:

View in context

Similar questions