iPhone 13 unresponsive
iPhone 13 suddenly unresponsive
iPhone 13
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If your screen is frozen or unresponsive you need to try and force restart device first by following the steps below.
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the side button.
If that doesn’t do anything then you can restore your software with a computer. You would place your device in recovery mode and attach it to a computer with iTunes or Finder installed and follow onscreen instructions to restore settings. Warning- this will erase your device and set it up as new. If you restore the software and still run into issues, connect with Apple Support to have your device serviced.