Not Trusted certificate

Every time I try to connect the wifi, it shows ‘not trusted certificate’, and could not use it.

iPhone 11, iOS 16

Posted on Nov 24, 2022 09:52 PM

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Question marked as Top-ranking reply

Posted on Nov 26, 2022 03:32 PM

Hi Quentin2928,


Are you noticing this happen with one network in particular? Have you tried restarting your iPhone and your internet hardware? This can sometimes resolve minor software issues. Here's some additional information from the resource you might find helpful:


You must manually turn on trust for SSL/TLS when you install a profile that is sent to you via email or downloaded from a website.
If you want to turn on SSL/TLS trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate.


You can read the full resource here: Trust manually installed certificate profiles in iOS and iPadOS - Apple Support


Take care.

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1 reply
Question marked as Top-ranking reply

Nov 26, 2022 03:32 PM in response to Quentin2928

Hi Quentin2928,


Are you noticing this happen with one network in particular? Have you tried restarting your iPhone and your internet hardware? This can sometimes resolve minor software issues. Here's some additional information from the resource you might find helpful:


You must manually turn on trust for SSL/TLS when you install a profile that is sent to you via email or downloaded from a website.
If you want to turn on SSL/TLS trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate.


You can read the full resource here: Trust manually installed certificate profiles in iOS and iPadOS - Apple Support


Take care.

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Not Trusted certificate

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