Problem accessing iCloud for windows after Windows 10 update Nov 2022

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Problem accessing iCloud for windows after Windows 10 update Nov 2022

After a Windows 10 update in Nov 2022, I cannot start iCloud for windows and I keep on getting the message "Windows cannot access the specified device, path or file" and I cannot find a way to fix this. I followed tips online to attempt to change permissions for the sub-folders in the WindowsApps folder, specifically AppleInc.iCloud_14.0.162.0_x64_nzyj5cx40ttqa\...\.., but I have no idea what to do there. The WindowsApps folders seem to be restricted with what you can do to change permissions. I've also tried uninstalling and reinstalling iCloud for windows from the Windows Apps store, but this isn't helping. For now I have had to "permanently" uninstall iCloud for windows to prevent the error message continually appearing. Help much appreciated thanks!

Windows, Windows 10

Posted on Nov 15, 2022 05:16 PM

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Answer 1

Nov 17, 2022 03:20 PM in response to RoyMcLaren

Hi RoyMcLaren,

We'd like to help you find the best solution for your iCloud for Windows. If you have followed the steps as mentioned in Sign out of or uninstall iCloud for Windows - Apple Support this would be the correct steps. With this happening with an update from Microsoft, you may also want to consider reaching out to their support to see if there is some insight or assistance they can offer. If you have done this already with no result changes, you can reach out to Apple Support, and note they may be limited based on this being in Windows.

Thanks for using Apple Support Communities.

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Problem accessing iCloud for windows after Windows 10 update Nov 2022

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