Email disappears while I'm writing it

Several times now while I was composing my email it just disappeared without a trace in mid sentence. Once it was a long email so extremely annoying. No warning no nothing, just disappeared while typing (nothing in draft, trash etc)? This has never happened on other OSs (since Lion, when I got my first Mac) so I guess it has something to do with BigSur? I'm on a MacBook Pro.

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Disappearing email during composition - Apple Community


MacBook Pro 13″, macOS 10.15

Posted on Nov 14, 2022 06:48 AM

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Nov 15, 2022 04:43 PM in response to IDontWantTo2

Hi IDontWantTo2, 


Let's try to narrow this down and isolate it more by testing in safe mode and a new user account.



Safe mode prevents certain software from opening and completes great checks on startup. More information on starting to safe mode and steps to take after starting there can be found here: How to use safe mode on your Mac - Apple Support

  1. "Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
  2. Release the key when you see the login window, then log in to your Mac. 
  3. You may be asked to log in again. On either the first or second login window, you should see "Safe Boot" in the top right-hand corner of the window."



If the drafts continue to disappear after the steps from safe mode, create a new user account (administrator) to see if the behavior happens there. This will let us know if it is system-wide or something within your user account: Change Users & Groups settings on Mac



Delete a user or group on Mac (to remove the test account once completed)



Let us know what you find.



Cheers!

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Email disappears while I'm writing it

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