I've got a new iMac running Ventura. This is the message I get every time I restart my Mac. "Reopen" and "Don't Reopen" are unresponsive. I can't get rid of the message or the spinning beachball, so none of the menu items are available for me to choose. Help!
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
The Finder asks me "Do you want to try to reopen its windows again?" The "Reopen" & "Don't Reopen" buttons are unresponsive and I can't get rid of the message.
