The Finder asks me "Do you want to try to reopen its windows again?" The "Reopen" & "Don't Reopen" buttons are unresponsive and I can't get rid of the message.

I've got a new iMac running Ventura. This is the message I get every time I restart my Mac. "Reopen" and "Don't Reopen" are unresponsive. I can't get rid of the message or the spinning beachball, so none of the menu items are available for me to choose. Help!


Posted on Nov 13, 2022 10:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2022 10:50 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Similar questions

1 reply
Question marked as Top-ranking reply

Nov 13, 2022 10:50 AM in response to carolgrey

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The Finder asks me "Do you want to try to reopen its windows again?" The "Reopen" & "Don't Reopen" buttons are unresponsive and I can't get rid of the message.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.