Unable to redeem free beats

Hi,


I recently purchased an Apple Music subscription as a student. I got the email saying that I was eligible for a free Beats Flex. However, when I clicked on the link on the email to redeem it, it said that I can only purchase 1 Beats Flex and to reduce the amount I am adding to the cart. However, I only tried to add one to the cart. So for now, I am unable to redeem the beats. Please help.

Posted on Nov 10, 2022 03:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2022 05:16 PM

Hiya mate !


I was under the impression a few weeks ago I ordered mine, nothing has come in the post :(


I recently went onto the link I was sent and I have the same error message. Lets hope this issue can be resolved 🤞

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to redeem free beats

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.