MacBook Air keyboard trackpad freezing

Hey 1223h,

We'd be happy to help out, however we don't have a lot of details. Is this just a momentary freeze or do both your Mac keyboard and trackpad become completely unresponsive? What have you tried since noticing this? We ask to help isolate further.

If you haven't yet restarted your Mac, please do so as a simple restart can refresh things and solve unexpected behavior like that often times. If that doesn't help out, try booting into safe mode and testing your keyboard and trackpad a bit further.

For help with doing so, check out these steps best equipped to assist:

"How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.

Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.

If the issue continues in safe mode

If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.

If the issue doesn't continue in safe mode

If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:

• Test your login items.
• To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
• Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
• Reinstall macOS.

If you still need help, please contact Apple Support."

All this and more available here: How to use safe mode on your Mac

We hope this helps out.

Take care!