Screentime keeps resetting

This has been happening for about 4+ weeks now. Screentime settings keep resetting themselves on my children's devices. They definitely don't know and cannot figure out their screentime passcodes as I set them on my laptop using a code generator.


This is an ongoing issue and it has been really frustrating. I end up having to constantly check and reset the settings.


This is happening on a quasi daily basis and on some days several times a day (like today: twice).


The only explanation I can conclude is that Apple has not figured out how to fix this and the settings keep resetting when they whisper/background push updates to software/device.


It has come to the point where Apple you either fix this or I move my family away from Apple products and services.


#infuriatedcustomer

Posted on Nov 7, 2022 12:57 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2022 06:42 PM

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner. Pick the closest topic you can find.


Click here to send Feedback   -

2 replies
Question marked as Top-ranking reply

Nov 7, 2022 06:42 PM in response to maxryerson

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner. Pick the closest topic you can find.


Click here to send Feedback   -

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screentime keeps resetting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.