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Level 1

4 points

Can’t use apple balance

I have $100 in my apple balance yet, I can’t download apps, cause my debit card is out of balance. What can I do here?

iPhone 14 Pro Max, 16

Posted on Nov 6, 2022 1:27 AM

Top-ranking reply

Level 10

684,531 points

Posted on Nov 6, 2022 11:58 AM

Can you add money to the debit card or add a different payment method?

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

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