No credit card attached with my account. still when I try to purchase anything from
apple store with gift card I get this error message . My entire purchase amount is covered by gift card but why I can’t buy anything? Previously I purchased two phones in the same way but from last 2 weeks this error coming .apple store customer service could not solve this
Hello sharmin130,
Let's start off by checking the helpful steps in this article which can help with this issue: If your payment method is declined in the App Store or iTunes Store - Apple Support.
If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method."
If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your billing issue, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Hello sharmin130,
Let's start off by checking the helpful steps in this article which can help with this issue: If your payment method is declined in the App Store or iTunes Store - Apple Support.
If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method."
If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your billing issue, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Can’t Buy Anything by Apple Gift Cards
