Apple TV WiFi Performance

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Level 1

9 points

Apple TV WiFi Performance

Hi, I have the latest 2022 ATV, delivered today, but I'm struggling with the WiFi performance.

Router is in same room as the ATV
ATV has clear sight of the router
Router has the 2.4 and 5Ghz channels split with ATV connected to 5Ghz
Checking the router with an app on my iPhone, it is transmitting at >300Mbps over wifi

I'm trying to play local files >40Mpbs, so not touching the external internet at all but the ATV keeps buffering. The local files are on a NAS that is wired into the router.

Any ideas on what I've missed?

Thanks

Apple TV 4K, tvOS 16

Posted on Nov 4, 2022 11:26 AM

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Answer 1

Urquhart1244

Level 10

145,704 points

Nov 9, 2022 03:34 PM in response to reddwarfcrew

Try the Speedtest app on the Apple TV box itself. If that measures way more than 40 Mbps, then the issue is not in the Wi-Fi.
What Apple TV app are you using to stream the file? Buffering might be an app issue, maybe.
Can you stream the same file from the NAS without buffering to any other device?

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Answer 2

Urquhart1244

Level 10

145,704 points

Nov 12, 2022 03:21 PM in response to reddwarfcrew

Try finding local sources of interference (metal shielding, tangled power cords, neighboring networks on overlapping Wi-Fi channels, etc.).

Also see: Apple TV continually buffering and freezing - Apple Community

Else try the Apple TV box in a different location and different network, see if you get the same low speed. If it gets high speeds elsewhere, then the device itself is fine for Wi-Fi capabilities.

Else contact Apple Support for device testing possibilities, if they’re willing to do that?

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Answer 3

reddwarfcrew Author

Level 1

9 points

Nov 10, 2022 12:22 AM in response to Urquhart1244

Yep I'd tried the speedtest app, hadn't mentioned it as its internal network. Speedtest app floats erratically around 20Mbps. Other devices are fine. App is flex but file streams on flex fine on other devices.

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Apple TV WiFi Performance

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