january256 Author

Level 1

4 points

Plugged in my iPhone to laptop and it states recovery mode

My iPhone stopped working today. I tried to click the volume up, volume down, and hold the side power button for 30 seconds and no logo appears. The screen remains black. I plugged in the phone into my laptop and it recognizes the phone, but it states it is in recovery mode. I do not want to erase my data. What can I do?

iPhone XR

Posted on Nov 4, 2022 1:59 AM

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3 replies

Level 10

97,831 points

Nov 4, 2022 4:34 AM in response to january256

See here

Stuck on Restore screen

If you see the Restore screen on your iPhone, iPad or iPod touch – Apple Support (UK)

Choose the Update option, rather than the Restore option which will erase the phone.

If the process forces you to restore then the data will be lost.

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january256 Author

Level 1

4 points

Nov 4, 2022 8:31 AM in response to LD150

Thank you. I appreciate your reply. Is there a way to upload the data?

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Level 10

97,831 points

Nov 4, 2022 9:15 AM in response to january256

Not until the phone is out of recovery mode.

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Plugged in my iPhone to laptop and it states recovery mode

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