i can not restore my ipad

I was updating my iPad from iTunes windows ten and it is showing 4013 error and now i can't even restore or update it disconnects the iPad it i try to do so. i have an original cable and using the latest version of everything needed. Help me guys my iPad is especially important i am student and need help urgently.

iPad, iPadOS 15

Posted on Nov 3, 2022 05:50 PM

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1 reply

Nov 5, 2022 07:24 PM in response to jashandeepSinghKahlo

Hi jashandeepSinghKahlo,


We recommend the steps in the link here: If you can't update or restore your iPad - Apple Support


To perform the steps in the link above, open the link and read through the steps in the section titled "Put your iPad in recovery mode and set it up again."


1) Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes

2) On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.

3) Keep your iPad connected and wait until the recovery mode screen appears:

*For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button.


*For an iPad with a Home button: Press and hold both the Home and the top (or side) buttons at the same time. 
4) Keep holding the button (or buttons) until you see the recovery mode screen:
5) Locate your iPad on your computer. When you see the option to Restore or Update, choose Update. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your iPad. If the download takes more than 15 minutes and your iPad exits the recovery mode screen, let the download finish, then repeat step 3.

6) After the Update or Restore completes, set up your iPad.


The reason why we are suggesting the steps above is because they will show you how to put your iPad in recovery mode, then restore it using your computer.


If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there. 


Thanks for using the Apple Support Communities.


Cheers!

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i can not restore my ipad

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