Screen Freeze on pressing share button

Question

Screen Freeze on pressing share button

I am continuously facing this problem with my Iphone 14 promax (used to face this with my IPhone 12 pro as well) where everytime i try to share a picture, screenshot, file through share button (square shape with arrow), the screen freezes completely. I have to lock my phone and sometimes even start my phone before the phone starts working. This is absolutely bizarre and gives terrible experience. Imagine not being able to share a file. Please fix this problem asap

iPhone 14 Pro Max, iOS 16

Posted on Nov 3, 2022 04:08 PM

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Answer 1

Top-ranking reply

AMB2022

Level 1

8 points

Nov 6, 2022 07:17 PM in response to faith185

I have same issue on my new iphone 14 promax. Everything app and Ios is updated. Options given on link are just deflecting strategy without real solution...battery health...phone getting hot or cold etc..are you serious ? This happens in every app while clicking share button..photos, safari etc. 80% of storage is free . Problem temporarily go upon restarting but that's not a solution.

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Answer 2

faith185

Community Specialist

Nov 5, 2022 05:27 PM in response to sumeetsingh2919

Hi sumeetsingh2919,

Welcome to Apple Support Communities. It sounds like you usually take some of the steps mentioned in If your iPhone won't turn on or is frozen - Apple Support which is a great place to start.

Since it sounds like the same happens again when you try to share, use the tips from About iOS or iPadOS performance on your iPhone, iPad, or iPod touch - Apple Support to isolate this further. For example, perhaps this happens when using Low Power Mode or maybe storage needs some attention.

If the same continues, which apps are you using when this happens?

Best of luck.

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Screen Freeze on pressing share button

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