I use CarPlay in a 2019 Honda Civic. At a particular location, CarPlay disconnects. I have to disconnect and reconnect the USB cable to restart CarPlay.
Why is this happening?
iPhone 14 Pro Max
It does occur at a specific location on the highway. I looked at the automation tab and there is nothing enabled.
Thanks for your post. I have tried a number of cables and the car's firmware is up to date. This happens in such a specific location (I pass this spot on the highway 2 times a day).
It does not happen anywhere else along my commute (112 miles each way) and it only started to happen with the latest iOS update.
Hi, Frank I.
Do you mean that it's happening in a specific geographical location? If so, you may have some sort of automation shortcut set up as described in Enable or disable a personal automation in Shortcuts on iPhone or iPad - Apple Support
If you're referring to something else, let us know and we'll be glad to look into this further.
Cheers.
Hi Frank I,
Thanks for posting in Apple Support Communities.
With your USB connection to CarPlay disconnecting in a specific location, this sounds like it could be related to wireless interference. This behavior is described in "How to reduce wireless interference"section from the Apple Support article Resolve Wi-Fi and Bluetooth issues caused by wireless interference.
It may be a good idea to try connecting to your car with a different cable and to check for any available firmware updates for the car.
Regards.
You're most welcome, Frank,
If you connect your iPhone to CarPlay via Bluetooth, do you still experience the same disconnect in the same location?
You can also reference the additional troubleshooting steps outlined here to help isolate this behavior further: If you need help with CarPlay - Apple Support
If you need help with CarPlay
If CarPlay doesn't work like you expect, learn what to do.
First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car.
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support.
We hope this helps.
Take care!
Mark the spot and contact your cell service provider, they may be having a problem with their repeater.
Apple Carplay disconnects at a specific location every day
