Using a different phone since my last Apple Pay payment how do I get a refund

I paid for my new phone using Apple phone on my old phone. Now the trade in refund is being refunded with the Apple account ending in the 4 digits from my old phone as I see my new phone has a new Apple account number. So how can I be refunded if this is the case?

iPad mini, iOS 9

Posted on Oct 31, 2022 09:49 PM

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1 reply

Oct 31, 2022 10:03 PM in response to khadine178

khadine178 Said:

"Using a different phone since my last Apple Pay payment how do I get a refund: I paid for my new phone using Apple phone on my old phone. Now the trade in refund is being refunded with the Apple account ending in the 4 digits from my old phone as I see my new phone has a new Apple account number. So how can I be refunded if this is the case?"

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Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Using a different phone since my last Apple Pay payment how do I get a refund

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