So I just got the Airpods Pro 2nd generation and the case randomly rings several times and the green indicator lights up. It wasn't even connected to my phone. Any one knows what is means and how to solve it?
iPhone 14 Pro
Hi MarkSt11,
Thanks for posting here in Apple Support Communities. Are you noticing this ringing when connected to the MagSafe charger and/or when the lid is opened?
Let's also check that Settings > Bluetooth > AirPods Pro > More info > Turn off AirPods Pro Sound is enabled. If it is enabled, we'd suggest that you connect with Apple for further assistance here: Apple Support
Kind regards.
Hi MarkSt11,
Thanks for posting here in Apple Support Communities. Are you noticing this ringing when connected to the MagSafe charger and/or when the lid is opened?
Let's also check that Settings > Bluetooth > AirPods Pro > More info > Turn off AirPods Pro Sound is enabled. If it is enabled, we'd suggest that you connect with Apple for further assistance here: Apple Support
Kind regards.
Hi Keisha,
Thanks for your reply. No it happened while it was idle. I just turned off the AirPods Pro Sound and it didn't happen since. So I think it solved the issue. Thanks!
Airpods Pro 2 case randomly ringing?
