Subscription

When I first purchased my MacBook, I received a free 3 month trial for Apple Arcade and Apple TV. I decided to activate them knowing they were free. However, I did not know it would act as a trial in which after the 3 months are over the money would be taken for my account. Unfortunately, I checked my emails today and noticed money had been taken out of my account for both Apple TV and Apple Arcade. I did not even use either app. Is it possible to receive my money back? The subscription was renewed only 2 days ago.

iPhone 12, iOS 16

Posted on Oct 28, 2022 09:22 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 09:27 AM

Cancel the subscriptions by following the steps here: Link-> If you want to cancel a subscription from Apple - Apple Support


Then contact Apple support directly to request a refund. Link-> Contact Apple Support to request a refund


Note, that they are under no obligation to grant one, as the terms of service do state clearly they will renew into a paid subscription.


1 reply
Question marked as Top-ranking reply

Oct 28, 2022 09:27 AM in response to manveet160

Cancel the subscriptions by following the steps here: Link-> If you want to cancel a subscription from Apple - Apple Support


Then contact Apple support directly to request a refund. Link-> Contact Apple Support to request a refund


Note, that they are under no obligation to grant one, as the terms of service do state clearly they will renew into a paid subscription.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.