whenever I upgraded to iOS 16.1 my FaceID is not working. After robooting it works but sometimes later again this trouble came up. Even resetting faceID desn't work. It says faceID is not available.
This is latest iOS bug.
worst experience in my life with apple devices. It’s not possible to use passcode everywhere. I’m expecting your solution.
Follow these steps, testing after each step:
If that didn’t work, then it could be a hardware issue.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
I also got problems with Face-ID since 16.1. It didn't recognise my face since upgrade. I then resetted Face-ID, but all I get when trying to re-setup Face-ID is: Please lower camera. Seems to be a known issue.
[Link Edited by Moderator]
Is your iPhone second hand if so ask they provider. Check if your camera is cracked. If not maybe book an appointment with Apple. Hope that resolve it!
The easiest fix to have faceid working again is to connect your iPhone to CarPlay, while connected to CarPlay, reset faceid and it will work
Thanks for the link, Katana San. I‘m sure everyone knows the page and walked through it. I think Apple screwed up Face-ID with the last update.
Hello~ I have helped many that had no idea about the link and my Face ID has not been affected at all . You may find it helpful to take a look at this link…
~Katana-San~
I’ve chatted with apple support twice and they diagnosed my device. Couldn’t found any problem with my hardware.
Same things happened to me
Yeah. That’s exactly what’s happened. Many people are facing this terrible problem. Apple have screwed up our devices.
[Edited by Moderator]
FaceID issue after 16.1 update
