Hi, I am trying to transfer some large video files I have from my iPhone to my Windows 10 laptop. I can see and transfer every other file on my iPhone, including some smaller video files that I clipped from the larger ones, but the large files can't be transferred. Anyone know why?
iPhone 12 Pro, iOS 14
Hi EBITDA420,
Make sure you're following these steps to successfully transfer the videos to your PC: Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC.
Import to your Windows PC
You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:
1. Update to the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
3. If asked, unlock your iOS or iPadOS device using your passcode.
4. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.
Then, visit Microsoft's website to learn how to import photos to the Windows Photos app in Windows 10.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone, iPad, or iPod touch before you import to your PC.
When you import videos from your iOS or iPadOS device to your PC, some might be rotated incorrectly in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you want to ensure photos from your iOS or iPadOS device have the best compatibility with Windows 10, try these steps:
1. On your iOS or iPadOS device, open the Settings app.
2. Tap Camera, then tap Formats.
3. Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.
If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.
Best regards.
Hi EBITDA420,
Make sure you're following these steps to successfully transfer the videos to your PC: Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC.
Import to your Windows PC
You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:
1. Update to the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
3. If asked, unlock your iOS or iPadOS device using your passcode.
4. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.
Then, visit Microsoft's website to learn how to import photos to the Windows Photos app in Windows 10.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone, iPad, or iPod touch before you import to your PC.
When you import videos from your iOS or iPadOS device to your PC, some might be rotated incorrectly in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you want to ensure photos from your iOS or iPadOS device have the best compatibility with Windows 10, try these steps:
1. On your iOS or iPadOS device, open the Settings app.
2. Tap Camera, then tap Formats.
3. Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.
If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.
Best regards.
Large videos can't be transferred from iPhone to Windows 10 laptop.
